Returns & Exchanges

At Scoots, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure original tags are attached to receive a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.

3

Drop Off Package

Take your parcel to any authorized carrier drop-off location; we recommend obtaining a receipt for tracking purposes.

4

Receive Your Refund

Once our warehouse inspects your return, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing